Unlocking Online issues for EoDB

 

A visionary period in the history of India 

Exploring the massive potential of Online Dispute Resolution (ODR) to enhance the Ease of Doing Business (EoDB) in India, NITI Aayog in association with Agami and Omidyar Network India held a conversation-co-hosted by Indian Industry with heads of legal firms and industry representatives. 

‘We are witnessing a visionary period in the history of India’s court system. In today’s age of data-driven solutions and machine learning, ODR provides the potential to resolve a substantial percentage of disputes at the site of their occurrence without burdening the courts. Progressive and disruptive changes in justice delivery are critical components that can alter the course of access to justice in an unprecedented way,’ said Amitabh Kant, CEO, NITI Aayog.

ODR is the resolution of disputes, particularly small- and medium-value cases, using digital technology and techniques of Alternate Dispute Resolution (ADR), such as negotiation, mediation, and arbitration. 

Ease of Doing business has been a priority area of the government for combating deceleration in the growth of GDP and investment. ‘As a part of this, we need to focus on improving the enforcing contracts mechanism in India through innovative methods like Online Dispute Resolution. 

Speaking on the impact of ODR on business, Shilpa Kumar, Partner, Investments, Omidyar Network India, said: ‘LegalTech in general and ODR, in particular, can be a game-changer for citizens as well as Indian businesses, particularly MSMEs. One, it can help reduce the cost of dispute resolution in the face of rising cases and disputes. 

Two, it will allow citizens and consumers to raise any grievances they may have at the click of a button and have an independent third-party firm review and address their grievance. This can truly help businesses enhance consumer trust and improve customer retention. 

Three, in the medium-term, once ODR firms have collected enough data around disputes; it can start feeding back into business decisions regarding the product and service being offered. This will help businesses sharpen their offerings besides improving access to dispute resolution.’


Comments

Post a Comment

Popular posts from this blog

AI, virtual reality & big data impacts on industry

Image
CIBJO Technology Committee publishes the Report!     With just six days to go to the opening of the 2023 CIBJO Congress in Jaipur, India, on October 3, 2023, the tenth and final edition of this year’s pre-congress special reports has been released. Prepared by the CIBJO Technology Committee, headed by Stéphane Fischler, the report looks at the impacts of new technologies on the jewellery industry, and in particular those related to artificial intelligence, virtual and augmented reality, and big data.   “We need to learn as we move along, investing in digital infrastructure and talent, and using the data we capture in a legal and optimal fashion,” Fischler writes. “To prosper in this brave new world, we have to innovate in order not to be left behind.”   All of the various system discussed are dependent on the availability of data, collected via the Internet, and also increasingly from the data generated by the new technologies being introduced, he states. “But it is not enough t
Read more

BFC & Pandora announce the fashion awards

Image
Ties principal partnership for TFA 2023 The British Fashion Council (BFC) is delighted to welcome Pandora, the world’s largest jewellery brand, as the Principal Partner of The Fashion Awards 2023 (TFA) taking place in London on Monday 4th of December at the Royal Albert Hall.  The BFC and Pandora will work together to evolve TFA 2023 presented by Pandora as a global entertainment platform, celebrating fashion's role at the intersection of culture and entertainment, spotlighting creative talent and telling the stories of the year in fashion through the lens of purpose, excellence and creativity. The event also serves as the primary fundraiser for the BFC Foundation.   
Read more

GJEPC championing talent, celebrate design & craftsmanship

Image
The 7th Artisan Jewellery Design Awards held in Mumbai   The 7th edition of The Artisan Jewellery Design Awards, hosted by the Gem & Jewellery Export Promotion Council (GJEPC) and powered by GIA, challenged designers to tap uncharted territory by integrating unusual materials and cherished objects into their jewellery designs, to infuse their pieces with a unique identity.   Actress and style icon Sonam Kapoor graced GJEPC’s 7th edition of Artisan Jewellery Design Awards in Mumbai and presented awards to winners. Sonam Kapoor graced the stage with an aura of elegance and charisma along Vipul Shah (Chairman, GJEPC); Kirit Bhansali (Vice Chairman, GJEPC); Sriram Natarajan (Managing Director, GIA India); Milan Chokshi (Convener, Promotions & Marketing, GJEPC); Sabyasachi Ray (Executive Director, GJEPC) bestowed the coveted awards upon 6 Artisan winners.  This year the theme for the Artisan Jewellery Design Award were two unconventional themes - Objet Trouvé (Found Objects) and
Read more